Before You Start a Time Off Request

ADP is used by many different employers, each configured slightly differently. Before submitting a request, it helps to confirm a few things:

• Which ADP product your company uses (Workforce Now, Time & Attendance, RUN, or another self-service portal)
• Your login URL — commonly workforcenow.adp.com, time.adp.com, or myaccess.adp.com
• Whether you’re in Employee role, not Manager or Practitioner role, in the Role Selector
• Your available balance for the type of time off you plan to request (vacation, sick, personal, etc.)
• Your company’s notice policy — many require approval at least 24 hours before the requested date

Requesting Time Off on the Web Portal

Most employees using ADP Workforce Now or ADP Time & Attendance follow a similar path from a desktop browser:

1. Log in to your ADP portal (e.g., workforcenow.adp.com or time.adp.com) and confirm you’re in Employee role
2. Go to Myself → Time & Attendance → My Timecard, or select Time & Attendance from the top menu
3. Click Request Time Off — this opens a blank Time Off Request page
4. Use the calendar tool to select the date(s) you want off; click a date to add it, click again to remove it
5. For each date, choose the correct Earnings Code or Pay Code (for example, Vacation, Sick, or Personal)
6. Enter a Days value where applicable — hours are usually calculated automatically based on your schedule
7. Add an optional Description (e.g., “Family trip”) and any Comments for your manager
8. Review your accrual balance shown on the page to confirm you have enough time available
9. Click Submit to send the request for approval

Requesting Time Off on the ADP Mobile Solutions App

The ADP Mobile Solutions app offers a faster path for a quick request, especially for single-day absences:

1. Open the ADP Mobile Solutions app and log in
2. Tap the Time Off tile from the home screen
3. Tap Request Time Off or the “+” icon to start a new request
4. Select the Policy Type (e.g., Vacation, Sick, Personal) you want to use
5. Choose your Start Date and End Date
6. Set the Daily Time or number of hours if your company tracks time off by the hour
7. Review the summary on the Confirm screen — check the policy type and dates carefully
8. Submit the request; you’ll be able to view its status from the same Time Off screen afterward

Understanding Pay Codes and Policy Types

When you submit a request, you’ll be asked to choose the type of time off — labeled either a Pay Code, Earnings Code, or Policy Type depending on your company’s ADP setup. This tells payroll which accrual bucket to draw the hours from.

Your available codes and their names are set by your employer, so not every company will offer every code listed above. If your accrual balances are tracked in ADP, they’re usually displayed directly on the Time Off Request page so you can confirm you have enough hours before submitting.

Requesting Multiple Days or Partial Days

ADP’s Time & Attendance module typically allows a single request to cover up to 30 dates, extending up to a year into the future. A few things to know when requesting more than one day:

• Click the small triangle next to a calendar week to select every day in that row at once
• Click an individual day again to deselect just that date
• For a half-day or partial-day absence, use the multiplier or hours field (for example, 0.5 for half a day)
• If you need two different codes on the same date (such as half sick, half vacation), add a second row for that date
• Requested dates generally cannot overlap an existing non-worked schedule or fall on the same day the request is submitted

What Happens After You Submit a Request

Once you submit a request, your designated reviewer — usually your direct manager — receives a notification in their ADP Inbox or Message Center. They can then:

• Approve the full request, which automatically applies the time off to your schedule
• Partially approve some of the requested dates, which requires you to accept the partial approval before it’s applied
• Deny the request, often with a comment explaining why

Approved non-worked time replaces any existing worked schedule for that day and is marked on your schedule so both you and your manager can see it at a glance. You’ll typically get a notification in your own ADP Inbox or Message Center whenever the status of your request changes.

Tracking, Editing, and Canceling a Request

To check on a request you’ve already submitted:

1. Go back to the Time Off or My Time Off section of your portal or app
2. Select List of Requests or View All Time Off Requests
3. Review the status column — typically Pending, Approved, Partially Approved, or Denied

If you need to cancel a request — whether it’s still pending or already approved — open it from your list of requests, select the action menu or arrow next to it, and choose Cancel Request. You’ll usually see a confirmation prompt before the cancellation is finalized.

Troubleshooting Common Issues

Tips for a Smooth Approval

• Submit requests as early as possible — most companies require at least 24 hours’ notice, and busy periods may need more
• Add a short description so your manager and future-you can quickly identify the reason for the request
• Double-check your accrual balance before submitting to avoid a request that dips into a negative balance, if your policy doesn’t allow it
• Confirm the correct Pay Code or Policy Type is selected — using the wrong code can delay approval or affect your paycheck
• Check your Message Center or notifications after submitting to confirm the request went through and was received

Requesting Time Off in ADP — FAQs